Terms & Conditions

Welcome to House of Oria. These Terms & Conditions outline the rules and regulations for using our website (www.houseoforia.com) and purchasing from our store. By visiting or making a purchase, you agree to these terms in full.

1. General Information

This website is operated by House of Oria. By accessing or purchasing from this website, you agree to comply with these Terms & Conditions as well as our Privacy, Shipping, and Returns Policies.

2. Eligibility

By using this website, you confirm that you are of legal age in your province or territory of residence and capable of entering into binding contracts.

3. Product Information

We make every effort to accurately display product details and images. However, variations may occur due to lighting, photography, or screen settings. As each piece is handcrafted, natural differences in texture or finish are part of its artistry.

4. Pricing & Payment

All prices are listed in Canadian Dollars (CAD) unless stated otherwise and may change without notice. We reserve the right to correct pricing errors or inaccuracies before or after an order is placed.

5. Order Acceptance & Cancellation

Orders are confirmed upon checkout but may be cancelled if a product is unavailable, a pricing error occurs, or a transaction appears fraudulent. In such cases, you will receive a full refund.

6. Shipping & Delivery

Orders are fulfilled in accordance with our Shipping Policy. Once a parcel is handed to the courier, House of Oria is not liable for delays, loss, or damage in transit.

7. Returns & Exchanges

All sales are final. If your item arrives damaged or defective, you must contact our Customer Care Team within 3 business days of receiving your order via email. Approved cases are eligible for exchange or store credit.

8. Intellectual Property

All content, images, and logos on this site are the property of House of Oria. Unauthorized reproduction or distribution is prohibited.

9. Limitation of Liability

House of Oria shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Governing Law

These terms are governed by the laws of the Province of Ontario, Canada.

11. Contact Us

For customer care or order inquiries:
📧 support@houseoforia.com

For all other inquiries:
📧 hello@houseoforia.com

At House of Oria, every purchase is more than a transaction — it’s a moment of connection. Thank you for trusting us to be part of yours.